Privacy Policy

At Crescendo Music Official Shop, we believe that creating music requires trust and harmony—values that extend to how we handle your personal information. Just as we carefully select our instruments and sheet music to serve the global music community, we approach your privacy with the same thoughtful consideration.

This Privacy Policy explains how musicbooksstore.com (“we,” “us,” or “our”) collects, uses, and protects your personal data when you visit our website and make purchases from our store. By using our services, you consent to the practices described in this policy.

1. Information We Collect

To provide you with the best possible musical shopping experience, we collect certain information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you create an account or place an order.
• Payment Information: Credit/debit card details (processed securely by our payment partners), PayPal account information. We do not store full payment card numbers on our servers.
• Transaction Data: Details about purchases you make, including products, order value, and shipping method.
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
• Usage Data: Information about how you use our website, products, and services.
• Communication Data: Preferences in receiving marketing materials from us and your communication preferences.

2. How We Use Your Information

Like a well-composed score, we use your information to create a harmonious shopping experience:

• Process and deliver your orders for musical instruments, sheet music, and educational materials
• Manage your account and provide customer support
• Screen orders for potential risk or fraud
• Provide you with relevant product information and updates with your consent
• Improve our website, products, and customer service
• Comply with legal obligations and prevent fraudulent transactions

3. Data Sharing and Disclosure

We treat your data with the same care we apply to handling fine musical instruments:

• Payment Processors: We share necessary transaction data with Visa, MasterCard, JCB, and PayPal to process payments securely.
• Shipping Partners: We provide shipping companies with necessary delivery information to get your musical resources to you.
• Service Providers: Trusted third parties who assist in operating our website, conducting business, or servicing you, all of whom are obligated to keep your information confidential.
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.

We do not sell, trade, or rent your personal identification information to others.

4. Data Storage and Security

Your data’s security is as important to us as the quality of our musical instruments:

• We implement appropriate technical and organizational measures to protect your personal data
• All payment transactions are encrypted using SSL technology
• We store data on secure servers with limited access
• While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure
• We retain your personal data only for as long as necessary to fulfill the purposes we collected it for

5. International Data Transfers

As we serve musicians globally (excluding Asia and some remote areas), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data regardless of where it’s processed.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Request transfer of your data to another organization
• Withdraw consent at any time where we rely on consent to process your information

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies—small files placed on your device—to enhance your shopping experience:

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Recognize you when you return and enable personalized features
• Targeting Cookies: Record your visit and pages visited to make advertising more relevant

You can set your browser to refuse all or some browser cookies, but this may affect website functionality.

8. Children’s Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from children. Our products are designed for music students of all ages, but purchases must be made by adults.

9. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

10. Contact Us

At Crescendo Music, we’re committed to supporting your musical journey while respecting your privacy—because great music requires both trust and harmony.