Term and Conditions

At Crescendo Music, we’re dedicated to supporting musicians at every stage of their journey. These terms are designed to create a harmonious relationship between us, ensuring transparency and mutual understanding.

1. Acceptance of Terms

By accessing and using the Crescendo Music Official Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and our Shipping & Returns Policy.

If you do not agree with any part of these terms, please refrain from using our website or services.

2. Definitions

Throughout these Terms and Conditions:

• “We,” “us,” “our” refers to Crescendo Music Official Shop
• “You,” “your” refers to the customer or user of our website
• “Products” refers to musical instruments, sheet music, books, and related items available for purchase
• “Website” refers to musicbooksstore.com

3. User Account Responsibilities

To purchase from our store, you may need to create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that provide false information or are used for fraudulent purposes.

4. Products and Services Description

We take great care to accurately describe and display our products. However, we cannot guarantee that:

• Product colors will display exactly as shown due to variations in monitor settings
• Photographs exactly represent the physical products in every detail

We offer the following categories of musical products:

• Books & Sheet Music
• Brass Instruments
• Folk & Native Instruments
• Manuscript
• Music Books
• Musical Instruments
• Percussion Instruments
• Theory & Reference Materials
• Woodwind Instruments

5. Ordering and Payment Terms

Placing Orders:

When you place an order, you are making an offer to purchase products under these Terms. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product availability errors
• Pricing errors
• Suspected fraudulent activity
• Restrictions in your geographical area

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes:

All prices are listed in US Dollars. You are responsible for any applicable taxes, duties, or customs fees based on your location.

6. Shipping and Delivery

We ship to most regions worldwide, excluding Asia and some remote areas. Please see our Shipping Policy for complete details.

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Options:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping: Available for orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and not guarantees. We are not responsible for delays caused by carriers, weather, customs, or other unforeseen circumstances.

Your Shipping Responsibilities:

• Provide a complete and accurate shipping address
• Be available to receive deliveries or make appropriate arrangements
• Inspect packages upon delivery and note any visible damage on the carrier’s paperwork

7. Returns and Exchanges

We want you to be completely satisfied with your purchase. Please review our detailed Returns Policy, with the following key points:

Return Window:

Returns and exchanges are accepted within 15 days of receipt of order.

Conditions for Returns:

• Items must be unused and in original packaging
• All returned items will be inspected
• Returns must include all original accessories and documentation

Return Process:

1. Contact us at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. We will provide a Return Merchandise Authorization (RMA) number
4. Ship the item to the address provided with the RMA number
5. Upon inspection and approval, we will process your refund or exchange

Return shipping costs are the customer’s responsibility unless the return is due to our error.

Refund Processing:

Refunds are issued to the original payment method within 5-10 business days after return approval. Your financial institution may require additional time to process the refund.

8. Intellectual Property Rights

All content on this website, including but not limited to:

• Text, graphics, and logos
• Product descriptions and images
• Website design and layout

is the property of Crescendo Music Official Shop or our content suppliers and is protected by international copyright and trademark laws.

Sheet Music and Publications:

All sheet music, music books, and manuscripts are protected by copyright law. When you purchase these items, you are purchasing a physical copy for personal use only. You agree not to:

• Reproduce, copy, or distribute the content
• Scan or digitize the materials for sharing
• Use the materials for public performances without proper licensing

Unauthorized use of any protected materials may result in termination of your account and legal action.

9. Limitations of Liability

To the fullest extent permitted by law, Crescendo Music Official Shop shall not be liable for:

• Any indirect, incidental, or consequential damages arising from product use or inability to use our website
• Damages resulting from errors, omissions, or interruptions in service
• Any third-party actions or content

Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

10. Website Use and Restrictions

You agree to use our website only for lawful purposes and in a way that does not:

• Infringe the rights of any other user or third party
• Restrict or inhibit anyone else’s use of the website
• Attempt to gain unauthorized access to our systems
• Introduce viruses or other malicious code
• Use automated systems to extract data from our website

We reserve the right to terminate or restrict your access to the website for any violation of these terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Alabama, United States, without regard to its conflict of law provisions.

Any dispute arising from these terms or your use of our website shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be resolved in the courts of Montgomery County, Alabama.

12. Policy Changes

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

We will endeavor to notify users of significant changes via email or website notices, but it is your responsibility to review these terms periodically.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact our customer service team:

We typically respond to inquiries within 2 business days.